Term and Conditions

Thank you for visiting Brightroom Shop at homedecoraddons.com. These Terms and Conditions govern your use of our website and services. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

At Brightroom Shop, we specialize in creating beautiful and functional organizational solutions for your home, kitchen, dining, school, and office spaces. We’re committed to transparency and ensuring you have a positive shopping experience with us.

1. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Be responsible for all activities that occur under your account
• Ensure that any products purchased are used appropriately and as intended

You may not use our website:

• In any way that violates applicable federal, state, or international laws
• To engage in any fraudulent or deceptive activities
• To reproduce, duplicate, or resell our products for commercial purposes without authorization
• To transmit any malware or malicious code

2. Products and Services Description

Brightroom Shop offers organizational products designed for:

• Home Organization: Storage solutions to declutter and organize living spaces
• Kitchen & Dining: Practical and aesthetically pleasing organizers for culinary spaces
• School & Office Supplies: Functional products to enhance productivity and organization

We strive to accurately display our products, including their colors, features, and specifications. However, actual colors may vary slightly due to monitor settings, and product dimensions are approximate.

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time without notice.

3. Order and Payment Terms

Order Process

When you place an order through our website, you are making an offer to purchase products subject to these Terms. We will send you an order confirmation email once your order is received. This email constitutes our acceptance of your order and forms a binding contract between you and Brightroom Shop.

Pricing and Payment

All prices are listed in US dollars. We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Your payment card will be charged when your order is processed. By providing payment information, you represent that you are authorized to use the payment method.

Shipping

We ship to most regions globally, excluding parts of Asia and remote areas. Shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

Orders are processed within 1-2 business days after payment confirmation. Delivery times are estimates and may vary due to customs processing, weather, or other factors beyond our control.

Risk of loss and title for products pass to you upon our delivery to the carrier.

4. Returns and Refunds

We want you to be completely satisfied with your purchase. Our return policy includes:

Return Timeframe

We accept returns and exchanges within 15 days of the order delivery date.

Eligibility Conditions

To qualify for a return or exchange, items must be:

• Unused and in original condition
• In the original packaging with all tags attached
• Accompanied by proof of purchase (order number)

Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Opened food storage containers and kitchenware
• Personal office supplies (such as desk organizers used with cosmetics or personal items)
• Any products without original packaging or tags

Return Process

To initiate a return or exchange:

1. Contact our customer service at [email protected] within 15 days of receiving your order
2. Wait for approval and Return Merchandise Authorization (RMA) number
3. Securely package the item with the RMA number clearly visible
4. Ship to: Brightroom Shop Returns, 2914 Friendship Lane, San Jose, CA 95113 USA

Customers are responsible for return shipping costs unless the return is due to our error (wrong item or defective product).

Refunds

Refunds are processed to your original payment method within 7-10 business days after we receive and inspect your return. Shipping costs are non-refundable. If you received free shipping, the standard shipping fee will be deducted from your refund.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Brightroom Shop or our content suppliers and protected by international copyright laws.

You may not:

• Republish, reproduce, or redistribute any content from our website without express written permission
• Use our trademarks, logos, or other proprietary information without our consent
• Use any automated systems or software to extract data from our website

You retain ownership of any content you submit to us (such as reviews), but you grant us a perpetual, royalty-free license to use, modify, and display that content.

6. Limitation of Liability

Brightroom Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Your use or inability to use our website or services
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on our website

Our total liability to you for any claim related to these Terms or your use of our website shall not exceed the amount you paid for the products giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

7. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of information as described in our Privacy Policy.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any dispute relating in any way to your use of our website or products purchased through our website shall be submitted to confidential arbitration in Santa Clara County, California, except that we may seek injunctive or other appropriate relief in any state or federal court.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the revised Terms. The date of the last update will be posted at the top of this page.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us: